Coronavirus Facts and hotline

HOTLINE  0800 029 999

For any queries go onto the Medi-Clinic website.

RISK ASSESSMENT – CORONAVIRUS (COVID-19)
WHEN/WHO SHOULD BE TESTED?

YOU CAN ONLY GET TESTED WHEN YOU MEET ALL THE CRITERIA AND WHEN A DOCTOR HAS ASSESSED YOU

Get tested when this happens

There are clear testing guidelines from the World Health Organization and the National Institute for Communicable Diseases. You will need to be tested for the COVID-19 virus.

if you have:

  • A severe acute respiratory illness, with fever or history of fever and cough with pneumonia, or
  • Acute respiratory distress syndrome (based on the clinical signs or X-ray findings) that requires you to be admitted to hospital

And:

  • A documented travel history to any country where COVID-19 has occurred within 14 days before symptoms start
  • Had close physical contact with a person with COVID-19 while they had symptoms
  • Had close contact with patients with severe acute respiratory infections (specifically if it hasn’t been confirmed what caused the symptoms, and you are a healthcare professional).
  • Click on the link below for a quick questionnaire to see if you should be tested.
    1. https://www.mediclinic.co.za/en/corporate/corona-virus/covid-19-risk-assessment-tool.html
      1. Clinical Criteria
        • Do you or the patient have a cough?
        • Do you or the patient have shortness of breath?
        • Do you or the patient have a high fever?
        • Do you or the patient have a sore throat?
      2. Travel History
        • Have you or the patient traveled outside of South Africa in the past 14 days?

 

  • Patient Exposure
    • Within the last 14 days, did you or the patient have direct contact with someone known to have contracted the Coronavirus disease (COVID-19)?

 

Who/When to be tested for COVID-19

People who contract coronavirus 2019 may take from 1 to 14 days to develop symptoms. You should only be tested for particular reasons, and there is a specific process you have to follow to undergo the test for COVID-19. Here is how it works.

The COVID-2019 virus has spread around the world and the first patient with the virus has been confirmed in South Africa. With steps being taken to contain the spread, it is crucial for everyone to understand the COVID-19 virus and to follow good hygiene and other habits that can help to contain the spread of COVID-19. Here are some facts you need to know about testing and how to get tested without possibly exposing too many people to the virus.

Doctors can only treat the symptoms of COVID-19. The symptoms to look out for, along with the other risk factors in this article, include:

  • Fever
  • Cough
  • Shortness of breath or difficulty breathing

These symptoms overlap with the symptoms of seasonal flu. This means that you have to be aware of the specific risk factors below. If you meet the conditions for testing, you need to follow the steps to contact your healthcare provider.

How to get tested and how COVID-19 is diagnosed

COVID-19 is diagnosed by using DNA analysis to test for the COVID-19 virus. The process uses polymerase chain reaction (PCR) molecular testing on a sample from the nose, throat or chest.

If you present with symptoms and meet the criteria for testing, do the following:

  1. Contact your doctor who will assess your risk and guide the testing process.
  2. Stay at home and avoid contact with others. Follow preventive practices to prevent the possible transmission and follow your doctor’s advice about treating your symptoms while waiting for the tests results.

WHERE TO TEST for COVID-19

  • SWAB TEST FOR CORONA VIRUS CAN BE DONE AT –
    1. LANCET LABOROTARY
      BLOCK A, ROCHESTER PLACE, Rivonia Road 173, MORNINGSIDE, SANDTON
      011 324 1857

      1. R1000 (To be paid at the Laboratory– No Medical Aid submission)
      2. No Appointments needed.
        08:00 – 18:00 Mon – Fri
  • RESULTS – Due to high volumes, results will only be available after+- 72 hours
  1. AMPATH LABOROTARY
    1. ROSEBANK
      011 446 3828

 

Book a virtual consultation at no cost

 

If members of Discovery Health Medical Scheme meet all the criteria for testing, they can book a virtual consultation. To book a consultation, log in to the Discovery app and contact one of the healthcare providers in the Discovery network.

Access the benefits for COVID-2019: The Scheme will pay for this consultation. Discovery Health Medical Scheme also provides cover for COVID-19 from the World Health Organization Global Outbreak Benefit, available to all members on all health plans.

 

More information

Visit the CDC coronavirus disease 2019 information for travel for regular updates.

All medical information found on this website including content, graphics and images, is for educational and informational objectives only. Discovery Health publishes this content to help to protect and empower all South Africans by promoting a better understanding of COVID-19.

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